one organization does not appear in the system console

one organization does not appear in the system console


but organization can be seen on admin login page


tried to log in with admin credentials but couldn't, 

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Answers (2)

Posted by: Nico_K 4 months ago
Red Belt

the user does not exist in this org and/or has a different password.

You need to research if someone changed it (maybe the LDAP import has it overwritten in that org. Also ask your colleagues if someone has changed the PW there.

Posted by: Daniel Thenu 4 months ago
Senior Yellow Belt

  • you can ask your colleagues. If not possible, open a SR with support, they can set the PW to a default level - Nico_K 4 months ago

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