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KACE Product Support Question


(Novice) I created an W10 boot enviroment then a W10 scripted install. at the end of the install process all i get is no OS found. But in the middle of the install i get a popup asking for a license key...

04/29/2016 752 views
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I might be all over the place here but hopefully someone can follow :)...  Here is a bit more info. I am able to choose the w10 boot enviroment i created when i PXE boot and i get all the way to the screen where i can choose which scripted install i want to run. then it goes through the motions like it is installing W10 (we have a couple other scripted installs that do work- we had assistance with building them when we had KACE training- many many months ago...


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Comments

  • the unattended.xml is not working correctly.
    Maybe it was not built correctly.
    I usually build my file with this nice tool:
    https://support.software.dell.com/download-install-detail/6062815
  • Before i looking at this, i should ask- would this be the case for all the scripted installs if the unattended.xml was not built correctly?
    • No, each scripted install uses its own unattend file. You can view the contents of the file on the scripted install configuration page. Click the Show link next to Setup Configuration.
  • Not really sure how to use the sysprep creator . I also can't look at the unattended.xml file to see what could be the issue because I don't know what i am looking for. Is there something different about Win10? Can it be that i did not use a license key when creating the scripted install? with the other installs we just activate the install once it is done.. Does KACE (Dell) have actual KACE support i could contact?
  • I figured it out.. i did not put a license key in when i created the scripted install for W10.. i was able to do this with 8.1...

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I figured it out.. i did not put a license key in when i created the scripted install for W10.. i was able to do this with 8.1...
Answered 05/02/2016 by: NinjaInTraining
Senior White Belt

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