/build/static/layout/Breadcrumb_cap_w.png

notifying support based on Region

Hi,


I would like to notify support team in different regions based on the region they select in helpdesk.

can this be achieved using rules ? 

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Answers (1)

Posted by: chucksteel 8 years ago
Red Belt
0
Yes. You can use a select rule that will only apply if a custom field is a specific value.

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