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KACE Product Support Question


notifying support based on Region

04/07/2016 367 views
Hi,


I would like to notify support team in different regions based on the region they select in helpdesk.

can this be achieved using rules ? 
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Yes. You can use a select rule that will only apply if a custom field is a specific value.
Answered 04/07/2016 by: chucksteel
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