06/11/2019 200 views

Several of the KACE tickets have this in. Not sure why this appears in the history. Any ideas (same device)

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I would guess that the computer mentioned was deleted from the inventory. Tickets have a device associated with them, even if the field is hidden, it still gets populated (as far as I know). When that device is removed from the inventory, the ticket gets updated to reflect that.

Answered 06/12/2019 by: chucksteel
Red Belt