/build/static/layout/Breadcrumb_cap_w.png

KACE Product Support Question


not able to view system details

11/18/2015 590 views
not able to view system details



0 Comments   [ + ] Show comments

Comments


All Answers

1
You are logged into the user portal on a computer that doesn't have the KACE agent installed, or the agent hasn't updated its inventory and the interface can't match the IP address you are on with a machine in the inventory.
Answered 11/18/2015 by: chucksteel
Red Belt

  • Hi Chuck,

    thanks for the reply, but I could see this in most of the computers even though agent and Inventory is updated., anyway to fix this ?
    • If you look up the computer in the admin interface inventory module does the IP address match the one shown in the user interface?

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ