KACE Product Support Question

not able to view system details

11/18/2015 590 views
not able to view system details

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All Answers

You are logged into the user portal on a computer that doesn't have the KACE agent installed, or the agent hasn't updated its inventory and the interface can't match the IP address you are on with a machine in the inventory.
Answered 11/18/2015 by: chucksteel
Red Belt

  • Hi Chuck,

    thanks for the reply, but I could see this in most of the computers even though agent and Inventory is updated., anyway to fix this ?
    • If you look up the computer in the admin interface inventory module does the IP address match the one shown in the user interface?

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