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KACE Product Support Question


not a question, found a bug in k1000 version 7

12/05/2016 1497 views
If you change the default label from TICKET to anything with a space and use the Date picker in a ticket you will get a Php error.

PHP Error: Uncaught Error in /kbox/kboxwww/include/KLocale.class.php(1599) : eval()'d code on line 1: syntax error, unexpected 'order' (T_STRING)

If you remove the space (ie work_order instead of Work Order) the ticket will work correctly. This was an issue with a 6.X version as well that was fixed with a patch. Contacted support and reported this undocumented feature.
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  • I'm getting a similar error trying to access the Search Scripting Logs page in version 7.1.149

    "PHP Error: Uncaught Error in /kbox/kboxwww/include/KLocale.class.php(2255) : eval()'d code on line 1: syntax error, unexpected variable (T_VARIABLE), expecting identifier (T_STRING)"

    Reported it to Quest support.

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