Best Practices Question

NOC Display for watching the Service Desk ticket queue

06/04/2015 1024 views

I'm working to implement a NOC type display to help with visibility of our Service Desk ticket queue.  I'm looking for something having an incredibly simple layout that shows/scrolls new/unassigned tickets on one side and open tickets on the other side.  Before I work to create something, I'd like to know what others are doing in this regard.  

Thank you in advance for any thoughts/ideas/direction.

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All Answers

Check out this link. There's been some people working on this already. Might find it useful.

Answered 06/04/2015 by: h2opolo25
Red Belt

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