/build/static/layout/Breadcrumb_cap_w.png

New Lenovo and HP laptop All in One chassis type unknown

Hi Guys,

We are testing a couple new Lenovo and HP laptop/convertible but it looks like it sees the Chassis Type as unknown. WMI command see the type as 31. Is there anywahy that we can change the Chassis Type in K1000?

Regards,

Adam

0 Comments   [ + ] Show comments

Answers (2)

Posted by: JasonEgg 5 years ago
Red Belt
0
You cannot manually change that field. I would contact support to, at least, log this bug.
Posted by: stacymarkel 5 years ago
White Belt
0
I have the same problem with my Laptop. My Windows 10 Keeps Restarting after I updated the OS. The laptop won't keep open, it shuts down immediately I turn it on.

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ