Software Deployment Question

solved* need help with managed installation of .msp File

11/08/2018 1293 views

i have to install a Patchfile ArcGIS_Pro_223_165361.msp on Windows 7 and 10.
It's the first time for me doing it with the Kace System Management Appliance.

Under Managed Installation:
Name: ArcGis-Pro-223-Patch   Execution: anytime
Software required:  ArcGIS Pro 2.2 Patch 2 (2.2.2)
-only Display Software with an Associated File

-Use Associated File
-Override Default Installation
msiexec.exe /p "C:\temp\ArcGIS_Pro_223_165361.msp" REINSTALL=ALL REINSTALLMODE=ecmus /qn

SAVE -> RUN ->
after a while the orange initial message windows appears for 2 min, but nothing installed.

on the commandline it works:
msiexec.exe /p "C:\temp\ArcGIS_Pro_223_165361.msp" REINSTALL=ALL REINSTALLMODE=ecmus /qn

all your suggestions are welcome

Answer Summary:
0 Comments   [ + ] Show comments


Answer Chosen by the Author


For the 2.2.1 version I uploaded the MSP to the software title and this is my command:

msiexec.exe /update ArcGIS_Pro_221_164752.msp /qn

When the appliance executes a managed install, it will download the associated file to the workstation in the c:\ProgramData\Quest\KACE\downloads folder, but you are trying to install the file from c:\temp\. 

Also, your MI is associated with the ArcGIS Pro 2.2.2 title and should be associated with 2.2.3, since that is what you are trying to install. 

Answered 11/09/2018 by: chucksteel
Red Belt

All Answers


Thanks chucksteel,
after uploading t he MSP to the software title and change the command to this:

msiexec.exe /p "ArcGIS_Pro_224_165832.msp" REINSTALL=ALL REINSTALLMODE=ecmus /qn

it works :-)

Answered 11/12/2018 by: Ristretto
White Belt

This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ