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KACE Product Support Question


Need a report that show close times

10/13/2015 609 views

Hello,

 I'm looking for a report that will show:

 1) the average close time per thelpdesk ticket.

 2) The average close time helpdesk ticket per technician, group

Look like what is above


Thank you


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Through what software?
Answered 10/19/2015 by: zsterns
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