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KACE Product Support Question


Need a Report of Users Assigned to Multiple Systems

03/03/2020 114 views

I found someone posted a report of all users with multiple systems, but it doesn't go by assignee names.  I need to find a list of any users that are actually assigned by assignee name to more than one system.  Is that possible?  Thanks in advance!.

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SELECT OWNER_ID, USER.USER_NAME, COUNT(ASSET.ID) as Assets,
GROUP_CONCAT(M.NAME) as Computers
FROM ASSET
LEFT JOIN USER on USER.ID = ASSET.OWNER_ID
LEFT JOIN MACHINE M on M.ID = ASSET.MAPPED_ID
WHERE ASSET_TYPE_ID = 5
and OWNER_ID != 0
GROUP BY OWNER_ID
HAVING Assets > 1
ORDER BY Assets DESC


Answered 03/04/2020 by: chucksteel
Red Belt

  • Thanks for the answer. This seems to only give me:

    Machine ID System Name IP Address Last Sync Machine Connected BIOS Serial Number

    I would like to see

    Assignee Name System Name(s)

    Is that possible? Thanks.
    • Just assignee name and system names?

      SELECT USER.FULL_NAME as 'Assignee Name',
      GROUP_CONCAT(M.NAME) as 'System Names'
      FROM ASSET
      LEFT JOIN USER on USER.ID = ASSET.OWNER_ID
      LEFT JOIN MACHINE M on M.ID = ASSET.MAPPED_ID
      WHERE ASSET_TYPE_ID = 5
      and OWNER_ID != 0
      and USER.USER_NAME not like '%computer'
      GROUP BY OWNER_ID
      HAVING COUNT(ASSET.ID) > 1
      ORDER BY USER.FULL_NAME DESC
      • Yes assignee names and system names. But not for users that have more than 1 asset. Only for users that have more than 1 inventory system. We have KACE set to not delete assets when inventory devices are deleted so that we can preserve history of who owned what. So when I run this report and it uses asset, I have many users that show up on the report but only have 1 system listed. That's because they have multiple assets but only 1 inventory system. Is there a way to use the count of inventoried devices rather than count of assets? Thanks again!
      • Try changing this line:
        HAVING COUNT(ASSET.ID) > 1
        To this:
        HAVING COUNT(M.ID) > 1

        The report is limited to device assets, so it sounds like your users have multiple device assets, even if they only have one active machine in the inventory.
      • Yea that still only shows assets, so I have users showing up that only have one active machine in inventory. Is there a report that can be run that shows users with more than one active machine in inventory? Maybe I'm just starting with the wrong report. I definitely do not want assets. Thanks.

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