01/11/2016 1503 views
Is there any way to integrate the K1000 ServiceDesk with nagios? I want to have our nagios monitoring create tickets when there are alarms. The problem comes when you get a 'clear' alarm and need to close the ticket automatically. As far as I know there aren't any APIs that could be scripted against.
One method I'm investigating is using direct database access. Maybe I could also use a custom ticket rule.
Has anyone done this integration before?
There are no answers at this time