Software Deployment Question
My managed install of Dell Threat Defense by Cylance is failing, what am I doing wrong?
Hi All, I hae created a package for Dell Threat Defense (Cylance) which I have attempted to push out to 2 test VM Windows 10 machines and 2 physical Windows 10 machines. I have installed the software on my machine to be Inventoried, ran inventory to get the software into KACE, and have uploaded the .msi as additional files.
I have used the following command line as recommended by Cylance and can be found in their Deployment guide.
msiexec /i DellThreatDefenseSetup_x64.msi /qn PIDKEY=<INSTALLATION TOKEN> LAUNCHAPP=1 /L*v C:\temp\install.log
I have only associated the package with Windows 10 & Windows 8 in both 32bit & 64Bit versions.
My issue is that when the installation takes place, the notification pops up to advise the installation is about to start and then as soon as is disappears the notification that the installation is finished pops up. The installation has obviously failed as it hasn't taken long enough to install, the app isn't in Services.msc and there's no install folder.
There is not log file created to see what is happening and I can't make sense (don't know where to look) at the K1000 log files.Has anyone had any issues like this before, am I missing a configuration step? Any help or advise would be greatly appreciated.