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My HP Zbook 17 g6 is facing bluedump issue after upgrading it to 20H2. please suggest how we can fix this issue?

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Answers (2)

Posted by: Kiyolaka 2 years ago
Third Degree Green Belt
0

Blue screens are usually related to some driver, antivirus  or .dll component.


Try running the bluescreenview utility from nirsoft which will process the bsod dump files and flag the system components that are likely associated with the crash.


From there dig into the list of anything highlighted, such as if a component related to a specific driver was flagged try updating or temporarily disabling the drivers or utility component for that device.

Posted by: Anki 2 years ago
Senior White Belt
0

Thanks

 
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