MSI Installer Wizard Gone?

We upgraded to SMA ver 14 last week. This week we were going to distribute a new .msi package to all our devices.  When I go to Scripting, the configuration Policies option no longer exists.  I can't get to the MSI Installer, nor can I use the uninstaller. I don't see anything about these changes in the release notes or the admin guide.  Are these features just gone now? Because we use these features a lot.

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Answers (4)

Answer Summary:
Posted by: Nico_K 2 weeks ago
Red Belt

You can use directly the deployment under Distribution|Managed Installation (which is was "wizarded" before but this wizard was always not nessesary since the fields are simply the same)
See here for more info: https://support.quest.com/kb/4300813

Posted by: Gral 2 weeks ago
White Belt

you can simply setup the MSI under Distribution > Managed Installation
Since the default choice is MSI you don't need to do much here, even if I prefer to use msiexec /i MSI.MSI /qn als command line and don't use the built in msiexec option (for a multitude of reasons, many versions ago I remember this did not work so well, so the workaround was using msiexec as command line 5 or so?)

Posted by: dweiskir 2 weeks ago
White Belt

Thanks for the responses.  I have a piece of software that updates about 3 times a year. I used the configuration policies for a couple of things. The uninstaller made it really easy to remove old versions of the software (the update won't remove old versions, and won't install with a previous version installed). And then setting up the new software was really easy with the wizard.  

I guess I'll dig into the managed installation, but it was nice to have the wizard figure out the registry keys for me for the uninstaller. 

  • Actually, my bad... yeah that option apparently was removed by KACE. I would say go all in with the regular script or Managed installs. - RandomITdude24 2 weeks ago
  • The uninstall command can be found easily when you go to Inventory|Software and click on the software of your choice. If this software is following common (Microsoft) standards, it presents you on first page the uninstall command. Some software (like Adobe) does not care but most vendors do.
    And this is also the field the wizard got the info from (so it were always empty when a software did not follow standards) - Nico_K 2 weeks ago
Posted by: RandomITdude24 2 weeks ago
3rd Degree Black Belt

Hi, I upgraded as well, but since version 13 or 12.x when KACE introduced the token I stopped using that wizard. The way that I do it here is either via a GPO that runs a simple bat and install the agent or via MDM to deploy the agent.

To get the agent I go to AdminUI > Token > My token and then click on the version ID. 


You will get a nice zip file with everything you need and the MSI will have your FQDN and Token in the name so deploying using msiexec is easier. No need for GUI.

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