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KACE Product Support Question


MSI Installer not properly installing

06/03/2015 1934 views
I'm trying to install MuseScore 2.0.1. I've downloaded the msi and have tried installing using msiexec /i "MuseScore.msi" /qn on my K1000. The software installs to a point but no desktop icons are created and no entry is in add/remove programs. Equally strange is the fact I'm using the same file on my K2000 as well as the command and that installs fine.

I'm not too sure what's going on here and am at a loss as to explain what's causing this weird result.
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Try adding ALLUSERS=1  (all capitals) to the MSIEXEC command line, just before /qn. It may well be that the default for the MSI is to install for the current user which would result in no icons being installed amongst other issues.  ALLUSERS set to 1 forces the install for all users of the computer and therefore the icons get installed into the public area rather than into the user profile.  Also, the Add/Remove programs entry gets installed to the common area rather than to a user specific area.
Answered 06/05/2015 by: EdT
Red Belt

  • Worked like a charm, thank you very much for your help and thank you to others who also provided advice.

Community Chosen Answer

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Create a log file by adding /l*v c:\install.log to your command if possible

Answered 06/04/2015 by: oreillyr
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A managed install out of the K1000 installs software using the LocalSystem account.  By default, LocalSystem doesn't have admin rights or network access.

You can test if your software and command line can be installed with LocalSystem by attempting the install using psexec: https://support.software.dell.com/k1000-systems-management-appliance/kb/111788

If it installs there as expected, then it should install in a managed install or default kscript.  If not, you would need to switch to an online kscript and use the runas feature to supply admin rights.

This link seems to imply that you will need administrator rights: https://musescore.org/node/11193


Answered 06/03/2015 by: jknox
Red Belt

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