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KACE Product Support Question


Msi API Error 80004005: OpenDatabase,DatabasePath,OpenMode

03/30/2015 11772 views
When using the setlang.vbs script I get the following error:

Msi API Error 80004005: OpenDatabase,DatabasePath,OpenMode
1: 2203  2:C:\name of kace agent.com.msi 3: -2147287035

I tried moving the kace agent and vbs script to a different path and still get the same error.
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80004005 generally translates as "Access denied". Either the target permissions are insufficient for the account used, the account used has insufficient privileges, or the MSI is open with a lock status by some other process.
Answered 04/01/2015 by: VBScab
Red Belt

0
This happen to me as well. I was running cmd as administrator. My path had spaces so putting quotations around the path solved the problem for me.
Answered 12/01/2017 by: hillsylv
Senior White Belt

0
This question is a couple months old, but I ran into the same problem (typing the command manually) and realized--Oops!  Forgot to right-click the command prompt and "run as administrator".  Doing that solved the issue for me (which ties in with the permissions the previous poster mentioned).
Answered 06/17/2015 by: jcp-tx
White Belt

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