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Systems Management Question


Monitoring Alerts Notification

07/24/2015 2307 views
Anyone else having this issue.  When  I go to notifications and chose Monitoring alerts notification, it takes me back to the login screen.  is it a glitch, or is there a trick.   I don't know if it ever worked, we just got e-mail to work, so I was testing out things and noticed.  I am logged in as admin.  

Thanks, 
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Community Chosen Answer

1
I find support not very helpful.  I usually end up figuring it out myself.  They just like to send you  links you have already read.  I'll keep checking back.
Answered 07/24/2015 by: anaccarato
Orange Belt

All Answers

0
Ok figured out you are talking about the k1000 and yes that is a bug.  What version of k1000 are you running? I want to submit a bug report on this and need your version for the details, I am running 6.4.119137




Answered 07/24/2015 by: SMal.tmcc
Red Belt

0
I have opened a ticket and have been working with the Kace engineers on this problem.  Can you go make it fail again and then look at

Logs - Server Error

let me know what error you're seeing from your ip in the logs.  I am seeing an error and need to confirm if you are seeing the same error.

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Answered 07/30/2015 by: SMal.tmcc
Red Belt

-1
I am running the latest and greatest Version: 6.3.113399  updated it two days ago.
Answered 07/24/2015 by: anaccarato
Orange Belt

  • I am running 6.4 rc and bug still exists, have opened a bug report on it. You may want to contact support they could have away around it

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