I've had an issue for the past few weeks, when I connect my surface pro 3(running Win 8.1 64 bit) I am not able to see the desktop on an external monitor.  I have tried it on a Dell 2213 and an Acer monitor and nothing comes up.  I have updated the drivers for the Intel HD 5000 graphics card and now instead of just a dark screen, it's lighter now and I see an arrow however it can't move.  Anything else I plug into the docking station is able to work on the machine such as keyboard, mouse or thumb drives.  I have changed the monitor cables and power cables on the monitor just in case as well

is there anything other than a restore that I can try?  Thanks much.
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Answer this question or Comment on this question for clarity


Are there any drivers for the monitor available?  Have you gone into control panel and checked if the second screen has been detected?
Answered 10/16/2014 by: EdT
Red Belt

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