KACE Product Support Question
Missing network driver in k2000 O/S deployment?
08/06/2015 3169 views
My organization has a k2000 appliance that we use to deploy Win7 x64 to Dell. The appliance is presently running v3.6.98680.
Recently we purchased some Latitude E7450 laptops and discovered that the preboot environment did not have NIC driver for them and we were consequently unable to deploy to these systems. I went through the process of downloading the appropriate NIC driver, added it to the driver share and rebuilt a new PBE. When I use the new PBE I built I no longer have the issue of being unable to mount the kbox share and I can select the scripted installation I want to run.
However, the issue I am facing now is the scripted installation starts running and when it gets to the post-install task list, it errors out because the Windows 7 installation that was just completed does not have a driver for the NIC installed. In the k2000 appliance, I downloaded the Win7 x64 driver feed for this system. Also, on one of the systems exhibiting this error, I opened device manager and examined the properties of the NIC.
It shows up with the following hardware ids:
VEN - 8086
DEV - 15A2
SUBSYS - 062E1028
Back on the k2000, if I click on the drivers tab and look in the list of drivers, I can see that there is a matching driver, so I'm unsure as to why this driver is not being installed during a scripted installation. I've recached the Win7 x64 drivers in the k2000, so I'm kind of stumped as to what I should be looking at next.
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see this you may have to upgrade your kbox for this model to work correctly
Answered 08/06/2015 by: SMal.tmcc