Miscellaneous Question

Missing assets

08/08/2016 943 views
I have 3 assets that I have installed v 6.4 on and they are not showing up.  Is there anyway to remedy this?

2 Comments   [ + ] Show comments


  • Have you tried the steps outlined on this page: http://support.software.dell.com/kb/112029
  • Yeah I tried that just yesterday. I'm thinking it might be in the registry (the issue) after installing this software the 3 workstations began having trust issues with the server (2003). So I'm troubleshooting that as I go too.

All Answers

Are they showing up in Inventory after you installed the agent on them?
Answered 08/08/2016 by: nshah
Red Belt

  • No they aren't
  • I've even did a forced inventory on them with and without the command prompt. We had sid issues with these three before (where the time would not sync with the server and the date would go awry) but I fixed that issue. All three are factory windows 10 machines and fairly new.

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