Merging Duplicate Machines Together
Does anyone out there know how to merge duplicate machines in inventory together?
We have a situation where a user's harddrive was replaced and now we have 2 machines w/ the same serial number and machine name in inventory but we want to merge all of the history from the old machine into the new machine.
Any help would be appreciated.
Community Chosen Answer
I'm not sure if their is a way to merge the 2 but you could make the new machine checkin with the old Kbox record. First go into the old machine record and click on the K1000 Agent section and record the KACE ID number. Then go into the registry on the new computer at HKLM\Software\Kace and replace InstallId and MachineId with the old Kace ID number and it should start checking in with the old record.