Managed Installs via User Downloads

I think i'm doing something wrong - i use MIs to distribute our software, but I'm getting to a point where it would be very helpful to have them available via user downloads. 

I've gone into the Service Desk section of the admin console, and made the MI available to users, but when i look at the MI as a user in the software download section, i don't get anything to actually run the install. it just gives me a cancel button.

I know i've done this before but don't understand what i'm missing.

1 Comment   [ + ] Show comment
  • Hi, I would need more information on the MI. How did you setup the supported Operating systems? What is the software your are trying to deploy and the command swithes?
    Otherwise you can try to use the msi directly, not pointing to a MI but to a software entry with the associated MSI, enter in the command line the "filename.msi" only and test. The user should get the installation dialog and can run the install. If this works, start playing with the right command lines. - OlivierH 1 year ago

Answers (1)

Posted by: Hobbsy 1 year ago
Red Belt

It sounds as if you have done everything correctly, as you should only be able to add existing MI's into the portal, there must be a payload attached. I set this up on my system and had no issues, I got a download button straight away. The only other thing you might want to do is use the "restrict user access by label" option, so add the user to a label and mark the installation as available to that user label to see if that gives a different result?

  • My appliance was .... off? wonky? i updated from 10.0.290 to 10.1.99, and all of a sudden things are magically working. - cdmead 1 year ago
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