I created a Managed Install for Acrobat Pro X and uploaded all of the required files as a zip. I currently have the installation command configured manually as: msiexec.exe /i AcroPro.msi TRANSFORMS=AcroPro.mst PATCH=AcrobatUpd1001_Tier1.msp;AcrobatSecUpd1002.msp /qb but I've also used setup.exe /qn The zip file downloads properly, but as soon as the file finishes downloading, the task completion message appears and the zip file is deleted, even though it's not set to deleted downloaded files.

I now see in the error log that there is a checksum mismatch. The only time I see an option for entering the checksum is when I'm using an alternate location, which I'm not. What could I be missing?

Thanks in advance!
0 Comments   [ - ] Hide Comments


Please log in to comment

Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.
Answer this question or Comment on this question for clarity



One thing I didn't see listed is if you zipped up a folder or the actual files under your adobe pro x? If you did the folder you will have to go back and redo the zip file to only include the files themselves. Though I have noticed that the system will not delete when selected to delete after install.

Another thing I would try is re-uploading the zip file just in case something happened during the first attempt.
Answered 04/05/2011 by: nshah
Red Belt

Please log in to comment
I zipped the files, but in any case, it should unzip and install as long as I enter the full command line properly. It looks like it's deleting the zip file because the checksum doesn't match. I've tried re-uploading the zip, but it eventually times out with "Page cannot be displayed" or a similar message.

I haven't changed anything, but I re-inventoried my test machine prior to starting this reply and it downloaded and unzipped! Installing with MSIEXEC gave a file not found error in the debug log, but after changing the command to "setup /sPB" it installed beautifully! Again, I didn't change anything on the MI, but it suddenly started working. Maybe one of upload attempts worked even though the page timed out. If that's it, thank you for the tip!
Answered 04/07/2011 by: JonHall
Orange Senior Belt

Please log in to comment
I am trying same with Acrobat Standard X. My command is msiexec.exe /i AcroStan.msi TRANSFORMS=AcroStan.mst /quiet /log "C:\windows\temp\acrostanX.txt"

I get the snooze pop up, Install Start. At this time msi runs for few seconds and K process takes most of the time then I just get install complete message. Files remain in the download folder. I zipped the files and not the folders.

Any suggestions
Answered 04/07/2011 by: ydroid
Yellow Belt

Please log in to comment
Does your zip file unzip? Do you get any messages in your AcrostanX log? You might try enabling the debug log for Kace to determine where the problem lies.

After it finally started unzipping all the files, the install wouldn't work using msiexec, with a file not found error. Since I used the Adobe customization Wizard X to customize the install, I was able to use the simple "setup.exe /sPB" command, which called the appropriate mst and patches.
Answered 04/08/2011 by: JonHall
Orange Senior Belt

Please log in to comment