When I create a custom ticket view it works just fine, but I want to select some custom views and make them global so all of my admins can use them.
How can I accomplish this?

0 Comments   [ - ] Hide Comments


Please log in to comment

Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.
Answer this question or Comment on this question for clarity


You cannot create a global custom view. There are some planned enhancements in this area, but today you can login to kbox at kbox/adminui and then created the the view you like with a search. Then you can bookmark that as all the search parms are in the URL. This URL can be shared.

This thread may interest you:
Answered 09/13/2011 by: GillySpy
Seventh Degree Black Belt

  • I know this is rather dated, but do you have an updated link to this possibly??
  • perhaps this: http://www.itninja.com/question/unassigned-in-all-queues-almost
Please log in to comment