Mac System Name in SMA is not the Host Name

We added some new Mac's to our environment and have noticed that the System Name in the SMA is not showing the Host Name of the Mac.

When we setup a new Mac, we first create a local admin account (Administrator) before joining the domain or adding the domain user account.

In Kace, the 2 new Macs are both showing a System Name of "Administrator's MacBook Pro".

We named them something completely different when we joined the domain and we made the "Share" host name the same.

They are a MacBookPro18,3 with macOS 13.2 and a MacBookPro18,2 with macOS 13.2.1. We're using SMA version 13.0.42.

I've tried running sudo scutil --set HostName on one but that didn't change the Kace System Name for the device.

Any assistance would be greatly appreciated.

0 Comments   [ + ] Show comments

Answers (1)

Answer Summary:
Posted by: lbradbury 1 year ago
Senior White Belt

Top Answer

We resolved this on our own.

Go to System Settings > General > About and change the name there. That's where Kace is getting the System Name.

So crazy that we need to name a Mac in 3 different locations.

This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ