Mac OSX provisioning failed
I am trying to push out the latest client package to a macbook pro running osx 10.6.4 and I keep getting the following. Also in the log it states Error category: No Error. Any suggestions?
Provisioning Log
[09/15/10 03:11:44 PM] Begin provisioning...
[09/15/10 03:11:44 PM] Executing Unix platform provisioning.
[09/15/10 03:11:44 PM] Probing tcp ports for accessibility.
[09/15/10 03:11:44 PM] Port 22 [ssh] open.
STEP 1: CONNECT TCP/SSH - SUCCESSFUL
STEP 2: AUTHENTICATION - SUCCESSFUL
[09/15/10 03:11:44 PM] Target is Darwin.
[09/15/10 03:11:46 PM] KBOX Agent detected via ssh query.
[09/15/10 03:11:46 PM] Version is 5.0.24256.
STEP 3: PUSH SCRIPT\PROVISIONING - FAILED
[09/15/10 03:11:46 PM] End provisioning run.
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Answers (5)
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Posted by:
airwolf
13 years ago
Perhaps on a Mac you must first remove the old agent before installing the new one? That's what I would infer from that log.
Posted by:
warriorforGod
13 years ago
Removing the old agent and then installing the new one worked. So is there any way to automate the removal and install in one fell swoop?
Posted by:
airwolf
13 years ago
Not that I know of. The agent provisioning can be set to remove or install, but not both. A "reinstall" feature would be nice to remove and reinstall the agent, but nothing like this exists presently. You may want to submit a feature request for it.
Posted by:
mikergray
13 years ago
Any particular reason you are using the provisioning mechanism to upgrade the agent? The K1000 has a settings tab, KBOX agent, then Agent updates from KACE. This allows you to push agent upgrades to machines that already have an existing agent installed.
Posted by:
airwolf
13 years ago
I assumed the OP was trying to remove and reinstall a problematic agent. You are correct, mikergray, the best option for upgrading is the built-in agent upgrade mechanism.
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