We are a Windows 7 Ent 64 bit environment

We are running MS Office 2010 x86 only

The download of Lync 2013 from eOpen website has both x86 / x64

I deleted the x64 folder  installation, then ran just the setup file from the x86 folder just to see it install.
The Lync Client installed a Okay

Then I uninstalled Lync 2013

Next ran setup.exe /admin to run the OCT 2013 tool

Setup for a silent install and I added the registry keys to prevent the initial popup for updates and placed the MSP file in the updates folder.

Then when I run setup.exe with or without specifying the MSP file it will show that MS Lync2013 is installed in the Add/Removed Programs but the Lync Client is not installed.  There is a Lync folder under both program files directories but no Lync client files.

Does anyone have any suggestions I am completely stuck this simply does not make sense

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  • why did you uninstall it to run the /admin ??
    I have done this in a few places and found NOT using the MSP was the answer, but using the config.xml. Then make sure those keys are set in a GPO or AppSense etc
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It may be relevant to Lync 2013.....I used the below link to uninstall Skype for Business ProPlus 2016 in silent mode, using the original install source:


create the 'SilentUninstallConfig.xml' in the 'proplus.ww' folder & run the following command:
setup.exe /uninstall ProPlus /config %~dp0\proplus.ww\SilentUninstallConfig.xml

Answered 05/10/2017 by: Womain
Senior White Belt

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Does this issue:


..have any bearing on your problem?
Answered 09/30/2014 by: EdT
Red Belt

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