KACE Product Support Question

Lumension... er HEAT... er ivanti... and a zero day...

10/04/2017 997 views
In previous versions of the K1000's documentation (or maybe Lumension's) it was stated what the time line was for releasing tested security patches for zero days. I've had no luck finding this information on Quest's or ivanti's sites. All they say is 'Tuesday'. When it was Lumension I recall the standard turn around time was something like 48 hours for a tested security update and something else for zero days... I just can't recall. And shouldn't have to... What happens if a zero day comes out on Wednesday? Can we rely on the K1000's security detect and deploy or do we have to create our own managed installation of zero day patches for such scenarios? Has anyone had better luck than me at finding this information?
0 Comments   [ + ] Show comments


Community Chosen Answer

We only download patches once a week, so the timing schedule on zero day patches has never worked for us. We have always used a managed install for those occasions.
Answered 10/05/2017 by: chucksteel
Red Belt

All Answers


We likewise do managed installs for zero days.  By the time you wait for the detect job, then the scheduled deploy job, then wait for KACE to actually getting around to applying that particular patch based on its own internal queuing process, then possibly another round of detect/deploy,  you're better off doing zero days manually, as infrequently as they pop-up.

Answered 06/26/2019 by: RD94
Senior Yellow Belt

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login


This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ