/build/static/layout/Breadcrumb_cap_w.png

Locate if device has TPM chip on KACE?

I do not see anything under hardware for TPM chips, so is there a way to find out if a device has one from KACE?

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Answers (4)

Posted by: SMal.tmcc 5 years ago
Red Belt
0
if it has a chip it will show under hardware

with a chip
fNbQKr.jpeg

without a chip
P2ikX7.jpeg

Comments:
  • This laptop has a TPM chip in it but it is not showing up on kace. - skt1faker 5 years ago
    • check bios to see if tpm is enabled or not. Ours are enabled but not activated - SMal.tmcc 5 years ago
    • what model of laptop? - SMal.tmcc 5 years ago
      • This particular one is a Latitude E6420, and it is enabled and activated - skt1faker 5 years ago
Posted by: SMal.tmcc 5 years ago
Red Belt
0
If you create a report with the wizard and check the tpm info does it show on that report?  My lenovo's all show but none of our latitudes have the chip enabled so I cannot tell





Comments:
  • This is what I see in the wizard, no TPM(i don't see any way to post a picture): http://i.imgur.com/6AKhfVW.png - skt1faker 5 years ago
    • you have to post it as an answer to add pictures. What version of k1000 are you running? - SMal.tmcc 5 years ago
Posted by: SMal.tmcc 5 years ago
Red Belt
0
it is further down the list then your picture.



Comments:
  • It's not there. We have Version: 6.3.113399 - skt1faker 5 years ago
    • I am running 6.4 RC1. You may want to see if you can get into the 6.4 RC round 2 release - SMal.tmcc 5 years ago
Posted by: aragorn.2003 5 years ago
Red Belt
0
But i think the TPM information comes with the K1000 6.4 (also FileVault and Bitlocker are introduced as the new inventory security attributes). In the current release 6.3 there should no information about the Trusted Platform Module.

Comments:
  • I think you are right I am running 6.4 - SMal.tmcc 5 years ago

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