License Management showing software - even after it is uninstalled
07/21/2016 920 views
Currently I am working on Microsoft Office License compliance. I am using that particular piece from KACE. It is working pretty well so far, but the only issue I run into is that it shows Office is still there, even though I have uninstalled the program and checked the device back in.
From what I see, it is gone from Installed Programs, but it is still there for Discovered Software. How am I able to remove that? I want to have very accurate numbers, but it is obviously more difficult when I can't get this to work correctly. Does anyone have any ideas on what to do to get rid of these?