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[font="trebuchet ms"]Hi,
[font="trebuchet ms"]I need help.
[font="trebuchet ms"]Scenario:
[font="trebuchet ms"]* I am installing source of Lexware 2010 professional, and it is getting installed successfully.
* I got extracted msi file, and it is also getting installed without any error message, but If I take admin image of this msi, then it is throwing an error message for installation of assemblies.[Error 1935]
* I found out after which custom action, installation is throwing an error message, and I put msgbox before that custom action. At that msgbox installation gets paused and then I took picture taker snapshots as well, but I did not find any difference, in installed files and registries.
[font="trebuchet ms"]When , vendor msi is working, and it's admin image is not working, then what should be our approach? Shall we troubleshoot it? or it can be exception?
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do you mean that you are unable to create admin image... ?
Answered 06/29/2010 by: mekaywe
Brown Belt

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Yadu,

I would advise you as a first step to look at the AdminExecuteSequence and AdminUISequence tables.

Or in plain English, examine the installation actions done in an administrative installation and look for anything out-of-place looking [;)]

PJ
Answered 06/29/2010 by: pjgeutjens
Red Belt

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[font="trebuchet ms"]I have already created admin image without any problem, but that admin image is throwing an error message at the time of installation, for assemblies.
Answered 06/29/2010 by: Yaduveer
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Answered 06/29/2010 by: cygan
Fifth Degree Brown Belt

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I have already created admin image without any problem, but that admin image is throwing an error message at the time of installation, for assemblies.

have you done a compare between the original msi and the one that resulted from the administrative install? I could be wrong but have a look for any changes that are not in the Media table...

EDIT: damn, I'm bookmarking that link Cygan just posted [:D]

PJ
Answered 06/29/2010 by: pjgeutjens
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[font="trebuchet ms"]I tried msi diff, but did not find any difference between 2 msi files
Answered 06/29/2010 by: Yaduveer
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can you take the log and interpret what it says n troubleshoot accordingly
Answered 06/29/2010 by: mekaywe
Brown Belt

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log files are too big to upload.
Answered 06/29/2010 by: Yaduveer
Orange Senior Belt

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