KACE Product Support Question
LDAP problem with new account
I'm running the SMA appliance, version 10.1.99. I have 2 working ldap configurations pulling from active directory - one for admins and one for our users. I created a new account in AD and a new ldap configuration for that account, which will be a read only administrator. I successfully imported the user into the SMA users, but I can't log into the console with the new account. I get the "incorrect ldap user name or password" error. I can log into a computer with the new ad account, so I know the account name and password are correct. The name has an underscore and a dot, but those should be allowed by ldap (our admin accounts have a dot).
To troubleshoot further, I added the new account to my kbox admins group in AD. Membership of that group is part of the SMA admin ldap config filtering, but still no luck.
Any idea how I might get this new account to log in?
Be the first to answer this question