Me and another guy are domain admins. LDAP has worked well for us. But for some reason, he and I can not log into Kace with our domain accounts. I found that If I move my AD account to a different OU, presto; I can log in. Move it back and no dice.


What am I missing here? What do I need to look for?

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Answer this question or Comment on this question for clarity



Are you pointing to the root of the domain or targetting a specific OU in the Search Base DN on the Control Panel > User Authentication > External LDAP Server Authentication > User Server screen? Just for reference, I'm not using the Admin Server or Read-Only Admin Server screens at all (they are defaults with KACE default info in the fields).

For my Search Base DN, I have (for the Company.Net domain):


For my search filter, I have:


I added the department=* as (in my setup) only non-utility user accounts will have this field populated in ADUC, but this might be an idea for something you could try.

Hope something there helps!


Answered 08/30/2012 by: jverbosk
Red Belt

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Also make sure the ldap user you are attaching with has read rights to all OU's

Answered 08/31/2012 by: SMal.tmcc
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Here is a really good article explaining ldap setup with multiple OU's if you are still looking for an answer.



Answered 09/04/2012 by: Timi
Seventh Degree Black Belt

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