I am trying to import users from two different domains. One domain works fine, but the second will only import the kbox_user into k1000. When I go to ldap browse and chose my option and click search with (Samaccountname=kbox_user) it only pulls in kbox_user, when I do (Samaccountname=*) it pulls in all users.

When I click save and then try to save that configuration I get the error KBOX_USER needs to be part of the Advanced Search.
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  • Hi,

    From the message you received it appears you may be are in the User Authentication settings using LDAP and not User Import LDAP schedule.

    (samaccountname=KBOX_USER_NAME) is used in LDAP User Labels

    (samaccountname=KBOX_USER) is used in User Authentication using LDAP

    (samaccountname=*) is typically used in User Import LDAP

    I believe it may be best to open a support ticket so that we may schedule a WebEx to walk through the process with you.
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