KACE Product Support

You should find documentation included along with the other included PDF documentation on the K1000 (click the green help tab on the top right), but in short, you just need to provision one of your clients and it will be copied to %ProgramFiles%\KACE\Kontainers as KontainerCreator.exe. Such files will appear on a client if you should remotely create a Kontainer, deploy a Kontainer or if you choose the "Provision a Machine for Virtual Kontainers" action from the management tab.

Note: we are making some changes to Virtual Kontainers so you won't find this included in v5.1 of the K1000 trial while we execute these changes-- essentially we will be moving to a more out-of-the-box experience for supported applications. The first of which is Firefox which is included in v5.1 as "Secure Browser" which you will find under the security tab.

Thank you very much.

ORIGINAL: bkelly

You should find documentation included along with the other included PDF documentation on the K1000 (click the green help tab on the top right), but in short, you just need to provision one of your clients and it will be copied to %ProgramFiles%\KACE\Kontainers as KontainerCreator.exe. Such files will appear on a client if you should remotely create a Kontainer, deploy a Kontainer or if you choose the "Provision a Machine for Virtual Kontainers" action from the management tab.

Note: we are making some changes to Virtual Kontainers so you won't find this included in v5.1 of the K1000 trial while we execute these changes-- essentially we will be moving to a more out-of-the-box experience for supported applications. The first of which is Firefox which is included in v5.1 as "Secure Browser" which you will find under the security tab.




G'day,

Is there a requirement for "File and Print Share" to be enabled ? for the provisioning to occur ? Even when the K1000 Agent is installed and I try to create a Virtual Kontainer on a machine, it fails with "Error 6 Failed to Transfer files etc"

What sort of data ports need to be enabled over the network ?

Have same error message when I try to send out Online Shell Scripts to clients i.e, Error 6.


Thanks

Chonky

Regarding where to download the Virtual Kontainer Creator, I did not have it under C:\Program Files\KACE\Kontainers but my Boss did. He had downloaded KACE Secure Browser and I had not.

http://www.kace.com/products/freetools/secure-browser/

I downloaded Secure Browser, and sure enough that gave me the Virtual Kontainer Creator Utility.

j.hydro,

Typically the way to get the Kontainer Creator Utility is to use the action "Provision for Kontainers" from the Virtual Kontainers tab. If you don't see a Virtual Kontainers tab and want to use it, it may be necessary for you to contact your sales rep to have it enabled.

Bob

For some reason that didn't work for me. I provisioned the machine for Virtual Kontainers, but then when i go to C\Program Files\Kace\Kontainers there is nothing there except for "kntrUpdater"
It does not have Kontainer Creator.exe.

kntrUpdater is responsible for the job of moving the latest files to the right place once downloaded. Please try a second time and if it is still stuck we'll have to turn on some logging to see where things are going wrong on that box.