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hi,

did anyone package kofax virtualrescan 4.20. I am facing issues in suppressing the reboot.

Seems some custom action is trying to force reboot after installation. I have tried to remove various custom action but no success yet.

Hi VBscap,

I checked in one of the thread and found you had packaged it sometime back...can you please help me in this issue.

Thanks,
DJ
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Any suggestions please...[8|]
Answered 09/10/2010 by: djain3
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Deepak,

what are you using as far as installation media? an MSI or a setup?
(believe it or not, I'm actually working on a Kofax suite this very moment [:D])
I'm just running a silent installation of the VRS msi, and it's not giving me any grief.. I do have to reboot during the whole installation process but the VRS is not forcing me.

first things first I guess, have you logged the installation and analysed the resulting log?

PJ
Answered 09/10/2010 by: pjgeutjens
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hi PJ,

Yes I read your post regarding kofax suite...

I am only doing Kofax virtual rescan 4.20 which is a part of Kofax suite...

I am using msi...

thanks,
DJ
Answered 09/10/2010 by: djain3
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  • Hi, Guys, Can you post the command line you used.? I'm trying to do a silent install for Kofax 4.50.
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Like I edited in my previous post, what does a verbose log tell you?
Answered 09/10/2010 by: pjgeutjens
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I did create one earlier...but didn't check it ...

if you know ...can you please tell what is causing reboot...
Answered 09/10/2010 by: djain3
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I am using version 4.20... which one you are using...i will check my verbose log file
Answered 09/10/2010 by: djain3
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I am using version 4.20...

same. Are you modifying any properties that might be impacting the CheckRunOnceForReboot CA (which is the only one that sounds promising to me)
actually, have a look in HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce for something Kofax-related? The main Kofax installer does put alot of junk in RunOnce after its finished, since it wants to continue after a reboot. Maybe you're missing these and the installer decides to manage the reboot on its own...

More specifically, since I wanna control the kofax post-reboot process myself, I've had to delete the following regkeys:

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\REBOOT
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\AscentCaptureSetup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\CaptureAppInitPrompt

PJ
Answered 09/10/2010 by: pjgeutjens
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Hi PJ,

Yes, I know about runonce entries....

for me there were below two:

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\activate :

Above causes Update popup for VRS after reboot ....so I deleted above entry...and it helped and I no more get that popup after reboot...

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\REBOOT

I have entry for REBOOT as well...I am just wondering what this blank string will make impact....but even I deleted this one as well...but no luck...

even i deleted all the custom actions with the word reboot...but didn't help[8D]
Answered 09/10/2010 by: djain3
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Hi PJ,

Are you using /QB command or /QN command for silent VRS...

I had tried only /QB...i will check probably /qn will resolve the problem....

DJ
Answered 09/10/2010 by: djain3
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I got the problem...after looking at verbose log file...

REBOOT property was getting reset to Force...that caused all the problem...
Answered 09/13/2010 by: djain3
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