Kodak i1120 smart touch app stacks the processes every time a user uses this feature, causes the machine to freeze up.
08/05/2015 1666 views
The Kodak i1120 is a simple desktop scanner widely used at our company. The smart touch app is a feature that comes with the scanner. Problem: The smart touch application stacks the processes every time a user uses this feature. So instead of the process dumping when she closes the application, it keeps the residual processe(s) and causes the machine to freeze up. I've had to show her how to go into the task manager and kill each useless and redundant process generated by this application, which is a good work around, but I'd like to know if anyone has had this issue, and if they have found a fix. I've tried reinstalling, and looked at the registry for anything, but didn't find any thing there. Not sure why it's doing this. she is the only one who is having this problem among many who use this same scanner.