KACE Product Support Question

Kbox Log monitoring licenses

02/24/2015 2236 views
I recently updated to 6.3 and am looking at log monitoring for my servers.  It looks like I need to purchase additional licensing on top of the client license for more than 5 servers, I don't see this anywhere on the kace site.  Am I mistaken here, or is this additional licensing required?
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  • For more information on obtaining Server monitoring package, see https://support.software.dell.com/k1000-systems-management-appliance/kb/147632

    The licensing one explains some information concerning chromebooks.

    For licensing changes see https://support.software.dell.com/k1000-systems-management-appliance/kb/147631

All Answers

Included in your K1000 license is a single server monitoring license or if you have a K1200 you will have 5 server monitoring licenses. If you require more then you will need to go back to your Dell KACE Account manager to get a quote.
Answered 02/25/2015 by: Hobbsy
Red Belt

Yes there are additional licensing requirements for Chromebooks OR Server Monitoring. I remember reading somewhere that you get 5 free. Read the change log and new documentation on 6.3, it will explain it. If not open a ticket with Dell.
Answered 02/24/2015 by: h2opolo25
Red Belt

  • I was just reading through this and found it. Looks like using monitoring will also use 2 client licenses since it's now a managed and monitored node.

    I'd rather stick with spiceworks for now, it's free and much more robust at the current time.
    • Look at Nagios as well. it's free.
    • Monitoring does not consume two client licenses; the "two" licenses would be one standard client license (nothing new) plus a monitoring license (you get 5 free, or can buy a pack of 200 if you want more).
      • I appreciate the info.

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