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Kbox.domain.com Connectivity

Sorry - this might seem like an obvious one.
From my target PC, I cant get to \\kbox.domain.com\client, but I can hit \\kbox\client just fine. Is there a spot in the konfiguration that I missed?

My real problem is that my agents arent responding back. When deploying an agent, I have had to type kbox as the server name instead of kbox.domain.com, because otherwise I will get an error saying that a file cannot be found (\\kbox.domain.com\client...). The client pushes out with kbox as the server name, but the SMMP.conf file has incorrect values:


pl=pluginDesktopAlerts,pluginPatching,pluginWeb,pluginRunProcess
log=SMMP.log
host=kbox
lasthost=kbox.domain.com
kboxver=5.2.38773
ampport=52230
ampurl=http://kbox:52230
webport=80
weburl=http://kbox
rto=20
wto=20
crto=10



Hopefully this all makes sense! Thanks for the help!

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Answers (5)

Posted by: jeradw 12 years ago
Senior Yellow Belt
0

Provisioning Results

IP Address: 172.16.5.22
MAC Address: b8:ac:6f:ac:e7:5c [computer inventory]
Host Name (from DNS): mad1262.domain.com
Suspected OS (from scan): unknown
Action: Agent Install
Provisioning Status: failed
K1000 Agent Installed: Yes
Error Category: NETWORK related failure.
Error: CreateProcessAsUser

Record Last Modified:
Record Created:

Provisioning Log

--------------------------------------------------------------------------------


--------------------------------------------------------------------------------

[04/29/11 09:18:56 AM] Begin provisioning...
[04/29/11 09:18:56 AM] Executing Windows platform provisioning.
[04/29/11 09:18:56 AM] Probing tcp ports for accessibility.
[04/29/11 09:18:56 AM] Port 139 [netbios-ssn] open.
[04/29/11 09:18:56 AM] Port 445 [microsoft-ds] open.

STEP 1: CONNECT TCP/SSH - SUCCESSFUL

[04/29/11 09:19:00 AM] Executing remote communications:

Initializing RPC
Connecting to ADMIN$
Copying service file
Disconnecting ADMIN$
Connecting to IPC$

STEP 2: AUTHENTICATION - SUCCESSFUL

Creating service
Opening pipe to service
Sending commands
Sending login credentials
process (//kbox.domain.com/client/agent_provisioning/windows_platform/agent_provision.bat kbox.domain.com client kbox.domain.com 0 0 1) could not be launched: 2 The system cannot find the file specified.
(authenticated, but CreateProcessAsUser failed)process (//kbox.domain.com/client/agent_provisioning/windows_platform/agent_provision.bat kbox.domain.com client kbox.domain.com 0 0 1) could not be launched as LocalSystem: 2 The system cannot find the file specified.
(authenticated, but CreateProcess failed); (no exit code)process could not be launched: 2; (no exit code)exit code: 0Removing service
Connecting to ADMIN$
Deleting service file
Disconnecting ADMIN$

STEP 3: PUSH SCRIPT\PROVISIONING - FAILED

End of remote communications.

[04/29/11 09:19:00 AM] End provisioning run.
Posted by: dchristian 12 years ago
Red Belt
0
What do you have under network settings?

Settings -> network settings

You want to make sure that your domain matches your domain.

Also check the values for the kbox dns name and web server name.
Posted by: jeradw 12 years ago
Senior Yellow Belt
0
It looks like there wasnt an entry in DNS for kbox. We added that to DNS along with its IP...

still testing, but I can atleast get to the shares now!

I will post back as soon as I know more
Posted by: jeradw 12 years ago
Senior Yellow Belt
0
Yup - looks like its working now! Did I miss a step in the instructions to make a DNS entry for KBOX, or was it supposed to do it automatically and didn't?
Posted by: nshah 12 years ago
Red Belt
0
Hi,

No the KBOX won't add itself to your DNS. You did the correct action by adding it.
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