/build/static/layout/Breadcrumb_cap_w.png

KACE SMA shows an error message when I want to filter my devices

Hello everyone


The KACE console shows me this message when I filter my devices


"Error retrieving data from this page"

"Refresh the page. If the error persists, try resetting the default page layout"




Ya intente con diferentes navegadores y tambien intente loguearme de http a https y sigue igual


Tambien cambie la actualizacion automatica de 30 seg a 5 min y sigo igual.


Tambien reestableci el diseño de la pagina predeterminada y tampoco


Alguien ha podido resolver este error?


Thanks!!!!!!


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Answers (3)

Posted by: KevinG 11 months ago
Red Belt
0

What version of the SMA?

What is the column name you are sorting on?  (Picture is too small to read.)

If you sort on other columns does it work?


Posted by: Francisco Javier Vazquez 11 months ago
Senior White Belt
0

Sorry for the image is too small


The error originates in Inventory / Devices and just when wanting to filter in the Status column this error appears

"Error retrieving data from this page"

"Refresh the page. If the error persists, try resetting the default page layout"


The KACE SMA version is the 10.208

The Column name to order is State

Posted by: Francisco Javier Vazquez 11 months ago
Senior White Belt
0

Thank you very much for your support, this error was resolved when updating my appliance version from 10.2 to 11.0, Greetings !!!!!!!

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