Kace SMA Clients Migration


I've Migrated the Kace Clients to Another New Host before the Migration i updated the Agent to the latest Version but, I'm still facing a worried problem

after the Migration's Script  changes the Host for the Clients, the Client will Check in to the New Host for the first time but after that it Never check in again or run an inventory

can someone explain please why would this happens

here's the Migration script

cd "C:\Program Files (x86)\Quest\KACE"
Amptools.exe resetconf Host=xxxxxxxx Token=xxxxxxxxx
timeout 5 >nul
runkbot.exe 4 0
timeout 5 >nul
runkbot.exe 5 0

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Answers (1)

Answer Summary:
Posted by: Nico_K 1 year ago
Red Belt

check the logs under c:\programdata\quest\kace\user\ for potential issues.
Also check if you have a GPO in place which resets it to anywhere else.

If unsure share the results here or open a SR with support

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