/build/static/layout/Breadcrumb_cap_w.png

KACE Product Support Question


KACE SDA - Dell XPS 13 7390 KBE issue

03/24/2020 211 views

Hi

As anyone managed to deploy a DELL XPS 13 7390 model via the SDA? Can do the initial PXE boot the get:

ERROR: Unable to determine server IP address.

Could not ping appliance.

The USB drive appears to be rtux64w10.sys and is in the KBE. Are there any other drivers that are required for this?

Thank you in advance

2 Comments   [ + ] Show comments

Comments

  • Try 'ipconfig' at the command prompt to see if you have an IP Address, if not, then it is the driver.
  • Yes there is definitely no IP address. It is connected via Dell WD19 docking station and I have verified the correct driver is in the KBE already (rtux64w10.sys) and the latest available. I would of thought this is the only driver it needs to PXE boot.....

Be the first to answer this question

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ