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KACE Product Support Question


Kace script runs on one domain but not on the other.

04/21/2016 649 views

Hello my people...

So...

I am running a script to install a software of a network share

in our domain. Not the best method, but has to be done that way.

The software is in a folder with multiple files included with

the msi file, which will be updated regularly.....hence the network install.

The script is simple enough..............

start /wait \\server1change\msi\"d.3 smart explorer.msi" /qn

Funny thing is it works in my domain......., of which the k1000 is a

part of. It runs as local system which seems to have access to network shares.

And installs the software fine and dandy.


But I also have devices from several other domains, in my inventory.

The script doesn't work there.

I have installer credentials there.

The scenario is the same as mine. The software will be on a shared

folder in their domain. The script should then tell their machines over

there to point to the shared folder and install the same software.

I have run the script with installer credentials for that domain.....not working.....

I have run it as local system over there......................not working....

Always this error...cannot find path

Any ideas.

FYI..... I have replication set up there. And all their agents point to my k1.

Thanks guys.

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In order to make sure that the clients can access the required resources on the network share it is not sufficient to set up replication. Replication only assures that the clients will be able to download the batch script. If that script requires access to a network share you have to use a "net use" command before executing something from the network share, something like net use \\server\share /user:domain\user password .
Answered 04/26/2016 by: UntchV
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