I can issue this command from a command prompt and it successfully installs my Access 2002 runtime package:

  • msiexec /i accessrt.msi /passive

In KACE I try it and it fails. The MSI progress bar advances like it's installing them backs out. Nothing gets installed. Any ideas?

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  • Have you tried via managed install? Sounds like you are running a script.
  • I did try it managed with the /i before accessrt.MSI. I didn't know how to add the /passive in managed mode.
  • In the managed install all you need is /i /passive. The accessrt.msi and msiexec.exe will be automatically added for you.
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Enable MSI verbose logging by adding /L*v c:\windows\temp\installLog.txt on the command line.
Then look for return code = 3 in the log and check what action was running that caused the error.
It could well prove to be a missing dependency.

I assume you have tried a manual install and not had to enter any information or encountered any errors?
Answered 09/03/2014 by: EdT
Red Belt

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