KACE Product Support Question

KACE MIA Settings not deleting devices

08/23/2018 1649 views
Hi all,

We are currently running KACE 1000 v9.0.270.

In our Inventory -> Devices -> MIA Settings I have it set to Automatically Remove MIA Devices after 30 days but it doesn't seem to actually be removing any devices. I have some devices that haven't checked in for 3 months.

Any idea why KACE wouldn't be purging these devices?

1 Comment   [ + ] Show comment


  • My Kace has the same problem. I even receive a email from kace that contain all the MIA Computers Deleted, but i can find all this computers on "Devices".

Community Chosen Answer

You have set it to archive.
Which means, the assets are kept, only the inventory items are deleted.
(if this does not work like that, ie: you have items in your  Inventory| Devices which did not check in longer than 30 days, 
open a ticket with support)
Answered 08/23/2018 by: Nico_K
Red Belt

All Answers

Are those devices still showing up as connected but not inventorying ?
Answered 08/27/2018 by: AbhayR
Red Belt

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