KACE Product Support Question

KACE K1000 v5.2.38773

05/06/2016 459 views
Hello All.  I was wondering if anyone can help me with an issue with a old version of KACE.  I know i need to upgrade to the latest version : (   I just haven't had much time to do this.    
A couple days ago no users including admins can't login to the KACE system.  It gives us a bad username and password error message.  admin works fine.   I tested the LDAP connection and everything looks good on that part.  Any help will be greatly appreciated.

Thank you


2 Comments   [ + ] Show comments


  • Do you have a screenshot of your full LDAP setup so we can see what it looks like?
  • Hello Irwin. I went ahead and took a screenshot. Thank you!
    • For some reason I can't make the screenshot larger so it's hard to say. Is there any way you can change it?

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