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KACE Product Support Question


Kace k1000 Microsoft Surface Pro updates

06/30/2015 2931 views
We have several Microsoft Surface Pros and there have been multiple firmware updates on them. Is there a way to push those firmware updates to the Surfaces from Kace?

The firmware updates do not have KB articles on them nor can I find them in the Kace Catolog. The most recent firmware is called, "System Firmware Update - 6/23/2015."
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You can download an offline installer for the update - see this link for details.
Assuming you can deploy other software etc. to your Surface devices, then you should be able to push this update out too as a normal deployment.

Hope that helps,
Dunnpy
Answered 07/01/2015 by: dunnpy
Red Belt

  • It looks like this is how to do it. I thought maybe since the updates were going through Windows Update, that maybe they would be in Kace. But, it does seem like I'll have to be on the lookout for updates and push them manually.

    Thank you for the link.
 
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