KACE Product Support Question

Kace K1000 LDAP authentication with email address

09/12/2018 751 views
Hi everybody,

I'm testing the K1000 appliance and I'd like to know if it's possible to use the email address as the connexion login for users when importing them from LDAP.
I've successfully imported my Active Directory users but I can't connect with the email address.
When I import them with the samacountname as the connexion login, it works perfectly.

Am I doing something wrong or is there a restriction ?

Thank you.


2 Comments   [ + ] Show comments


  • I would say this is not recommended, specially because emails may change over time (Maiden's name, divorce... etc etc)

    samacountname has to be your AD ID.
  • Sorrry for the delay... My users are already connected to Office 365 account with their email addresses and I'd like to do the
    same thing with Kace.
    Thanks for your reply & have a nice day.

All Answers


I have not tested this, but I think you would change where you specify "KBOX_USER" in the "Advanced Search" section of your Authentication Settings. E.G. maybe it would look like this:

Again, I haven't tested this. Test it with a temp authentication rule for just one account first.

Answered 03/15/2019 by: JasonEgg
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