KACE k1000 assets Dell Service Tags
For a few of my computer assets, I've found that the Dell Service Tag that pulls automatically from PC's with agents is wrong. The KACE agent pulls the Service Tag and places it under "Barcodes" in a computer asset. I am wondering, how can I delete this service tag note? It will not let me edit it. I would like the agent to pull the correct tag from it. What can I do here?
On an additional note, I have at least one PC with 4 Service tags, listed under "Barcodes". They appear to have been "scanned" all at different times. What can I do to "Scan" these computers so that they pull the right Tag? Why are there false entries for Service Tags, and what can I do to delete the ones that are incorrect?